Prospective analysis of the application of FINTECH in the Banco de Desarrollo Productivo S.A.M

Abstract

This article addresses the influence of Fintech organizations in the Banco de Desarrollo Productivo – Sociedad Anónima Mixta (BDP – S.A.M.) of Bolivia, which is in an expansion phase and faces challenges inherent to this stage, in addition to a strategic opportunity to take advantage of the advance of Fintech in achieving its objectives. The focal problem focuses on identifying critical variables that could affect the bank in its expansion path and how Fintech can play a fundamental role. Seven areas of concern are listed, including lack of internal automation, limitations in lending and recovery channels, insufficient digitalization in rural areas, high dependence on intermediaries, lack of product diversification, high funding costs, and an area of ​​innovation in development. The studies highlight key variables that directly affect the bank, such as the offer of services, the impact on results, the development of new technologies, reaching clients, financial inclusion and the technological adaptation of the bank through the application of the method DELPHI. The MACTOR method identifies the National Government as a dominant actor as well as the various scenarios and strategic analysis for decision making. The prospective scenarios show the need to make fundamental decisions to incorporate technologies and improve financial inclusion. The study highlights the importance of leveraging the bank's current position as an operational development arm and Government support to achieve success in an ever-changing financial environment.