Marco multimetodológico para el diseño e implementación de una intervención sistémica

Authors

  • María A. Castellini Facultad de Ingeniería y Tecnología Informática - Universidad de Belgrano. Buenos Aires, Argentina.
  • Alberto Paucar-Cáceres Manchester Metropolitan University. Manchester, Reino Unido

Keywords:

IO Soft, IO Hard, problem structuring methods, multimethodology, management systems, systemic intervention

Abstract

Based on the Mingers’s framework for mapping Operations Research (OR) methodologies/methods/techniques and its three notional systems, this article presents an improved systems framework for the design and implementation of an intervention in a textile SME in the Northwest of Argentina. It reports on the challenges of using notional systems in a real world. The project team worked with actors from different levels of an SME to discuss possible proposals and facilitate action, through organizational management processes. Using the Mingers multi-methodology map, an initial range of soft/hard OR methodologies and management system (MS) tools were selected. The corroboration of the adequacy of the initial design and the selection of the implemented methods was achieved by reflecting on the questions that arise from the relationships between the three notional systems. The set of results/recommendations of the intervention produced was adopted by the SME, suggesting that the proposed improved framework aids the design and feasibility/sustainability of a multi-method intervention. This article contributes to the debate on method mix in OR practice by proposing a novel framework and reporting the results of a real-world application.

Downloads

Download data is not yet available.

References

Castellini, M. A. & Paucar-Caceres, A. (2019). A Conceptual Framework for Integrating Methodologies in Management: Partial Results of a Systemic Intervention in a Textile SME in Argentina. Systems research and behavioral science, 36, 20-35.

Castellini, M. A., Zanazzi, J. L. & Cabrera, G. P. (2017). Selecting working teams for information technology outsourcing projects through a combination of methodologies. Pesquisa operacional, 37, 67-92.

Franco, L. A. & Lord, E. (2011). Understanding multi-methodology: Evaluating the perceived impact of mixing methods for group budgetary decisions. Omega, 39, 362-372.

Georgiou, I. (2012). Messing about in transformations: Structured systemic planning for systemic solutions to systemic problems. European Journal of Operational Research, 223, 392-406.

Jackson, M. (1991). Systems methodology for the management sciences, Springer US.

Jackson, M. & Keys, P. (1987) New Directions in Management Sciences, Gower.

Jackson, M. C. (1997) Pluralism in systems thinking and practice. Multimethodology: Towards Theory and Practice and Mixing and Matching Methodologies. Chichester, West Sussex, England, Wiley.

Jackson, M. C. (1999). Towards coherent pluralism in management science. The Journal of the Operational Research Society, 50, 12-22.

Mingers, J. (1997a). Multi-paradigm Multimethodology. In Mingers, J. A. G., A. (Ed.) Multimethodology: Towards Theory and Practice and Mixing and Matching Methodologies. Chichester, West Sussex England, Wiley.

Mingers, J. (1997b). Towards critical pluralism. In Mingers, J. A. G., A. (Ed.) Multimethodology: Towards Theory and Practice and Mixing and Matching Methodologies. Chichister, West Sussex, Wiley.

Mingers, J. (2000). Variety is the spice of life: combining soft and hard OR/MS methods. International transactions in operational research, 7, 673-691.

Mingers, J. (2001a). Combining IS Research Methods: Towards a Pluralist Methodology. Information systems research, 12, 240-259.

Mingers, J. (2001b). Multimethodology-Mixing and Matching Methods. In Rosenhead, J. & Mingers, J. (Eds.) Rational Analysis for a Problematic world revisited. 2nd ed. Chichister, England, Wiley.

Mingers, J. & Brocklesby, J. (1997). Multimethodology: Towards a framework for mixing methodologies. Omega (Oxford), 25, 489-509.

Mingers, J. & Rosenhead, J. (2004). Problem structuring methods in action. European journal of operational research, 152, 530-554.

Morgan, J. S., Howick, S. & Belton, V. (2017). A toolkit of designs for mixing Discrete Event Simulation and System Dynamics. European Journal of Operational Research, 257, 907-918.

Pontelli, D., Conforte, J., Zanazzi, J., Castellini, M. A., Dimitroff, M. & Massari, P. (2014). La gestión de los residuos patógenos en la UNC. Un problema abordado desde las multimetodologías. In Zanazzi, J., Alberto, C. & Carignano, C. (Eds.) Aplicación de Multimetodologías para la gestión y evaluación de sistemas sociotécnicos. Tomo II. Cordoba, Argentina, Editorial Asociación Facultad de Ciencias Económicas (FCE) Universidad Nacional de Córdoba (UNC).

Rosenhead, J. (2006). Past, present and future of problem structuring methods. Journal of the Operational Research Society, 57, 759-765.

Silva-Barros, P., Castellini, M. & Belderrain, C. (2013). Soft Systems Methodology for improvements in a program of urban food harvest. In JL, Z., CL, A. & CE, C. (Eds.) Aplicación de Multimetodologías para la gestión y evaluación de sistemas sociotécnicos. Parte II Cordoba, Argentina, Editorial Asociación Facultad de Ciencias Económicas (FCE) Universidad Nacional de Córdoba (UNC).

Small, A. & Wainwright, D. (2014). SSM and technology management: Developing multimethodology through practice. European journal of operational research, 233, 660-673.

Stamatis, D. H. (2003). Failure Mode and Effect Analysis: FMECA from Theory to Execution., Milwaukee, ASQ. Quality Press.

Yearworth, M. & White, L. (2013). The uses of qualitative data in multimethodology: Developing causal loop diagrams during the coding process. European Journal of Operational Research, 231, 151-161.

Published

2022-05-31

Issue

Section

Artículos Científicos

How to Cite

Marco multimetodológico para el diseño e implementación de una intervención sistémica . (2022). Revista De La Escuela De Perfeccionamiento En Investigación Operativa, 30(51). https://revistas.psi.unc.edu.ar/index.php/epio/article/view/37818