El método Analytic Hierarchy Process para la toma de decisiones. Repaso de la metodología y aplicaciones
Keywords:
proceso analítico jerárquico, decisión multicriterio, toma de decisionesAbstract
Business and organizational management requires tools to aid in the analysis of complex problems. Managerial decision making usually involves selecting one among multiple alternatives while reconciling the interests of many stakeholders.
The objective of this paper is to present a description of the Analytical Hierarchy Process (AHP) method and to introduce real life applications.
In a first part, AHP is described from a practical approach, focusing in those aspects that allow an understanding of how it works and the type of problems in which it can be useful.
In a second part, several applications of the method compiled from extant literatura are listed, in order to illustrate its versatility for application to different types of management problems.
Finally, a brief discussion on AHP and the value of quantitative methods in organizational practice is elaborated.
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