Evaluation of the quality of nursing care in a private institution in the period august / september 2021
DOI:
https://doi.org/10.59843/2618-3692.v23.n40.39597Keywords:
Quality management, care management, indicatorsAbstract
It is important to analyze from the point of view of quality management and patient safety where nursing care is considered a unifying element because it does not allow the development of discipline, it requires professionals to work with a method
systematically evaluating care and position nursing professionals as an important part of the health team. This quality of service can be measured through a quality indicator that also serves to measure the degree of customer satisfaction. Aiming to evaluate the quality process of nursing practices that contribute to the safety of patients.It is important to understand that quality and patient safety must be addressed as a continuous process, allowing measurements that translate into significant improvements and that can lead to intervention programs.Concepts such as quality of care, care management, quality indicators to measure the degree of satisfaction of the professional and the client were reviewed.
Downloads
References
1. Chain R en S. ¿Qué son los indicadores de calidad? Ejemplos y cómo gestionarlos [Internet]. Retos en Supply Chain - EAE Business School. 2021 [citado el 18 de octubre de 2021]. Disponible en: https://retos-operacioneslogistica. eae.es/indicadores-de-calidad-optimizar-gestion/
2. Moreno, Ana. Calidad de la acción de enfermería Redalyc.org. [citado el 18 de septiembre de 2021]. Disponible en: https://www.redalyc.org/pdf/3658/365834729017.pdf
3. Chain R en S. ¿Qué son los indicadores de calidad? Ejemplos y cómo gestionarlos [Internet]. Retos en Supply Chain - EAE Business School. 2021 [citado el 18 de octubre de 2021]. Disponible en: https://retos-operacioneslogistica. eae.es/indicadores-de-calidad-optimizar-gestion/
4. Febré, N., Mondaca-Gómez, K., Méndez-Celis, P., Badilla-Morales, V., Soto-Parada, P., Ivanovic, P.,Reynaldos, K. y Canales, M. (2018 ).
CALIDAD EN ENFERMERÍA: SU GESTIÓN, IMPLEMENTACIÓN Y MEDICIÓN. Revista médica Clínica Las Condes , 29 (3), 278–287.
5. Revista Colombiana de Enfermería No. 4 Vol. 4 [Internet]. Issuu.com. [citado el 05 de Septiembre de 2021]. Disponible en: https://issuu.com/universidadelbosque/docs/revista_colombiana_enfermeria4-4/15
6. Lic. Rivera Pacheco Delfina Azucena. Tesis. U. UNIVERSIDAD NACIONAL DE TRUJILLO [Internet]. Edu.pe. [citado el 1 de octubre de 2021]. Disponible en: https://dspace.unitru.edu.pe/bitstream/handle/UNITRU/16471/2E%20669.pdf?sequence=1&isAllowed=y
7. Dra. Leonor Jiménez Cangas. Metodología para la evaluación de la calidad en instituciones de atención primaria de salud Sld.cu. [citado el 5 de Septiembre de 2021]. Disponible en: http://scielo.sld.cu/scielo.php?script=sci_arttext&pid=S0864-34661996000100008
Downloads
Published
Issue
Section
License
Copyright (c) 2022 Sanatorio Allende
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
Those authors who have published with this journal, accept the following terms:
- Attribution — You must give appropriate credit, provide a link to the license, and indicate if changes were made. You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use.
- NonCommercial — You may not use the material for commercial purposes.
